Perception Survey on Automated Interpreting

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Please complete this survey by December 10, 2023.

Available in 11 languages.

Examples include doctors or patients, lawyers or trial witnesses, social service workers or refugees, conference speakers or conference attendees.

Available in English only.

Examples include buyers of interpreting services (procurement specialist, scheduler, conference organizer), service providers (interpreter of spoken or signed languages or language service provider), language technology providers, and interpreter trainers.

What is it about?

The goal of the survey is to capture current perceptions on artificial intelligence used for interpreting. This first study is intended to help the Interpreting SAFE-AI Task Force assess the state of acceptance in the market and expectations from the various stakeholder groups.

Is it biased for or against AI?

Neither. The underlying motives are not about defending the commercial interests of technology vendors or service providers, nor is it about safeguarding employment potential for language professionals. The mission is to find what is best for end-users of interpreting services, with a nuanced view that will vary by scenario.

Who is conducting the research?

CSA Research, an independent market research company specializing in the language services industry, is conducting the research on behalf of the Interpreting SAFE-AI Task Force. Click here to learn more about the mission of the Task Force.

Are my answers confidential?

Your individual answers are confidential and will be seen by the CSA Research team only. The Interpreting SAFE-AI Task Force will not know who said what. Reports will present results in aggregate only and the Interpreting SAFE-AI Task Force will have access to anonymized data only. Reach out to [email protected] with questions.

Thank you to the organizations and individuals who donated time and money to scope, fund, test, and translate the surveys.